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Our experience was wonderful! Bill and Jose are the best. Efficient, hard workers, they cleaned everything up nicely. Live my new windows.
Excellent
We had a safety latch that needed repair. He was here at requested time .Took care of the latch. Fast and very polite.
I employed this firm on a previous build a few years ago. Very smooth and efficient operation. This current project was completed in the same way.
My new windows are BEAUTIFUL. I am 100 % satisfied. The crew was very polite, and everything was cleaned up. I am amazed by the difference it makes on my house. We recommend custom built if you want great customer service and Beautiful work.
Guys were, on time, neat, efficient. Great job, couldn't be happier very professional
I ordered 2 storm doors at 36” x83 3/4”. I ordered that size on purpose. I received 2 storm doors at 36” x 84”. When I called and told them they were too big, I was told to cut them with a hacksaw on site. I don’t understand why I had to cut 2 custom ordered doors on site with a hacksaw ? This is not what a custom made door company should be doing. I would highly recommend finding another company .
The team was on time, worked hard all day and did excellent job. Clean up crew were very conscientious and left yard in tip top shape! My neighbors are complimenting me on my beautiful new roof.
We were very happy with the work done and the men who did the work. They wasted no time and were very professional. They cleaned up after themselves and we appreciated all the good service.
So my fiancé and my experience started with Tim the sale guy, he was great made learning about windows easy and fun. Then we moved on to getting the windows put in, that went okay they put the windows in, but since our windows were complicated the “custom” window frame on the inside didn’t fit properly which during the sale pitch they said it would look great. However it didn’t so then we decided that window molding would probably look better. So we brought that up to the guys that were doing the windows. He called his boss and well since the paperwork was already drawn up we couldn’t change it. Fun right. Well now we have windows that don’t fit properly nor look good on the inside, from the outside they look great. But it doesn’t stop there. While they were putting in the windows they put a hole in one of our kitchen window screens. Which thank goodness my fiancé got the window installers number and he came and fixed it right away. A few weeks to by and now the same kitchen window that the screen had a hole in it doesn’t lock. My fiancé called and scheduled them to come look at it
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