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The work was done in a timely manner. They cleaned up right after and everyone was happy and easy to work with.
My experience was a lot better than this time around. The overall customer service and inspection was better this time around
When the contractors came by to install the windows they broke my fence. They did not finish installation until after dark and I did not see the damage until my dog escaped the back yard. After many phone calls and even more months they stopped responding to my messages and never resolved the issue.
What a wonderful experience to ask questions,receive answers with no pressure. Our windows are beautiful and we noticed a difference within hours of them being put in. Highly recommend this company.
Team arrived on time. Worked quickly and efficiently. Exceptionally neat, cleaning up as job progressed. Very detail oriented to each installation. They are an asset to you business.
We couldn't be happier with our new front door, and the process was quite easy. The factory representative, Brian Intraversato, was thorough and conscientious and the installers were skilled and professional. We were so pleased that we are now having Custom Built replace two of our windows and may be installing a new back door in the next year or so.
From sale to installation everything was perfect. We are very happy with our windows. Less draft means more money in my pocket!!!!!!
Very friendly, professional and quick. Installed in one day. Follow up was very good, made sure that I was satisfied with my window.
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